Terms of Service

FFLAI — an AI-powered content generation platform for Federal Firearms Licensees

Table of Contents — Terms of Service

1. Acceptance of Terms; Authority; Amendments

2. Definitions

3. Description of the Service

4. NOT LEGAL ADVICE; NO ATTORNEY-CLIENT RELATIONSHIP; NO COMPLIANCE SERVICE

5. User's Sole Responsibility for Compliance

6. AI-Generated Content — Nature, Limitations, and Disclaimer

7. License Grant; User Obligations; FFL Representation

8. Prohibited Uses

9. User Content, Data, and Data Rights

10. AI Training and Service Improvement

11. Third-Party Platforms, Integrations, and Vendors

12. DISCLAIMER OF WARRANTIES

13. LIMITATION OF LIABILITY

14. INDEMNIFICATION BY USER

15. ASSUMPTION OF RISK — HIGHLY REGULATED INDUSTRY

16. Compliance Features Are Heuristic Aids Only

17. Human Review Requirement

18. Payment, Subscription, Overages, and Refunds

19. Term, Suspension, and Termination

20. Account Security; Responsibility for Personnel

21. DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER; JURY TRIAL WAIVER

22. Export Control and Sanctions; ITAR/EAR Acknowledgment

23. Age and Capacity (21+)

24. Confidentiality

25. Force Majeure

26. Feedback; Suggestions

27. Publicity and Logo Use

28. Survival; Severability; Entire Agreement; No Waiver; Assignment

29. Contact and Notices

30. State-Specific Addenda

31. ACKNOWLEDGMENT AND E-SIGN ACCEPTANCE

1. Acceptance of Terms; Authority; Amendments

1.1 Acceptance. These Terms of Service (the "Terms" or "Agreement") form a binding legal contract between you, together with the business entity on whose behalf you act (collectively, "you," "your," "User," or "Customer"), and Coreware AI, LLC, a Florida limited liability company with its principal place of business at 215 NW 24th St, Suite 700, Miami, FL 33127 ("Company," "we," "us," or "our"). By (a) clicking "I Agree," "Sign Up," "Create Account," or any similar affirmation; (b) executing an order form or subscription that references these Terms; (c) accessing or using the Service; or (d) allowing your personnel, agents, or contractors to access or use the Service, you accept, agree to, and become bound by these Terms, the Privacy Policy, and any applicable order form or subscription addendum. If you do not agree, you may not use the Service.

1.2 Authority to Bind the Business. You represent and warrant that (a) you are at least twenty-one (21) years of age; (b) you have full legal capacity to enter into this Agreement; (c) if you are entering into this Agreement on behalf of a business, licensee, entity, partnership, or other organization, you have full authority to bind that entity to this Agreement; and (d) the entity so bound is duly organized, validly existing, and in good standing in each jurisdiction where it is required to be so, and holds any Federal Firearms License and state and local licenses, permits, or registrations required to conduct its business.

1.3 Amendments. We may modify these Terms at any time. If we make a material change, we will provide reasonable notice (which may include email to the address on your account, in-product notice, or posting an updated version at coreware.com/legal with a revised "Last Updated" date). Continued use of the Service after the effective date of a change constitutes acceptance of the modified Terms. If you do not agree to a modification, your sole remedy is to stop using the Service and terminate your subscription in accordance with Section 19. Non-material changes are effective upon posting.

1.4 Additional Terms. Certain features, integrations, or beta offerings may be governed by additional terms presented at the time of use. To the extent of any conflict, the additional terms control for that feature, but only for that feature; these Terms otherwise remain in full force.

1.5 Order of Precedence. In the event of conflict among the documents comprising this Agreement, the order of precedence is: (a) any mutually executed written order form or master services agreement; (b) these Terms; (c) the Privacy Policy; (d) any Data Processing Addendum; (e) any product-specific supplemental terms; (f) any documentation. Notwithstanding the foregoing, the disclaimers, limitations of liability, indemnities, and dispute-resolution provisions herein control unless expressly modified in a signed writing referencing this Section 1.5.

2. Definitions

"Action Library" means the curated catalog of prompt templates, model routing policies, context slots, and compliance references that the Service uses to generate Outputs.

"AI Systems" means the third-party and Company-integrated artificial intelligence models, including large language models, image-generation models, and retrieval systems, used by the Service.

"ATF" means the Bureau of Alcohol, Tobacco, Firearms and Explosives of the United States Department of Justice.

"Bound Book / A&D Record" means the Firearms Acquisition and Disposition record required under 27 CFR § 478.125.

"Confidential Information" means any non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential.

"Customer Data" means data that you upload to, connect to, or generate in the Service, including data pulled through integrations with your POS, e-bound-book system, calendar, marketing platforms, and social accounts.

"FFL" means a Federal Firearms License issued by ATF under 18 U.S.C. § 923, or the licensee holding such a license.

"Fees" means the subscription fees, usage-based fees, overage fees, and other amounts payable by you as set forth in the order form, on our pricing page, or otherwise agreed.

"Input" means any text, image, file, prompt, connected data, or other content you submit to the Service.

"NICS" means the National Instant Criminal Background Check System operated by the FBI.

"Output" means any text, image, audio, video, code, summary, template, draft, recommendation, or other content generated by the Service in response to your Inputs.

"Personal Data" means information relating to an identified or identifiable natural person, as defined by applicable privacy law.

"Privacy Policy" means the Privacy Policy set forth as Document 2 herein, as updated.

"Service" or "FFLAI" means collectively, FFLAI — the AI-powered content generation platform for Federal Firearms Licensees operated by Coreware AI, LLC — together with the Action Library, the web application, APIs, integrations, documentation, and all related software and services.

"Third-Party Platform" means any third-party service, integration, model provider, or platform (including Meta, Google, TikTok, X, YouTube, email service providers, SMS aggregators, POS vendors, and e-bound-book vendors) accessed through, or connected to, the Service.

3. Description of the Service

3.1 Nature of the Service. FFLAI — an AI-powered content generation platform for Federal Firearms Licensees operated by Coreware AI, LLC (the "Service") — is a business-productivity tool that uses AI Systems to generate Outputs — including but not limited to social-media graphics, captions, hashtags, email campaigns, SMS drafts, blog posts, product/inventory descriptions, event promotions, training materials, standard operating procedures, customer-service macros, and informational summaries — in response to your Inputs. The Service is delivered via a web application and, where offered, APIs and integrations with Third-Party Platforms.

3.2 Outputs Are Machine-Generated and Unreviewed. Every Output is produced by AI Systems in an automated fashion. No human employee, contractor, or agent of Company reviews an Output before it is displayed to you. AI Systems generate text and images by predicting statistically plausible content and may produce results that are factually wrong, legally noncompliant, biased, offensive, out-of-date, infringing, or otherwise unfit for your intended use. This is a known and inherent property of the technology and is not a defect of the Service.

3.3 The Service Is Not a Compliance Product. The Service is a content-drafting tool. It is not a compliance product, is not a substitute for a compliance program, is not a substitute for legal counsel, is not a substitute for licensed professional advice, and is not a system of record for any regulatory purpose. Nothing about the Service — including any label, tag, badge, checkmark, warning, or "compliance check" indicator — should be understood as a certification, validation, approval, or guarantee that any Output complies with any law, rule, regulation, ordinance, industry standard, or platform policy.

3.4 Changes to the Service. We may add, modify, deprecate, or remove features, AI models, integrations, and pricing at any time, in our sole discretion, with or without notice. AI System versions used by the Service may change without notice, and outputs from a given prompt may vary over time. You should not rely on the persistence, availability, or behavior of any particular feature, model, or integration.

3.5 Beta Features. From time to time we may offer features labeled "beta," "preview," "experimental," or similar. Such features are provided AS IS and without any warranty, support obligation, or SLA. We may discontinue any beta feature at any time. Your use of a beta feature is at your sole risk.

4. NOT LEGAL ADVICE; NO ATTORNEY-CLIENT RELATIONSHIP; NO COMPLIANCE SERVICE

THIS SECTION 4 IS ONE OF THE MOST IMPORTANT PROVISIONS OF THIS AGREEMENT. READ IT CAREFULLY.

4.1 We Are Not a Law Firm. Coreware AI, LLC is a technology company. Neither Coreware AI, LLC nor any of its officers, directors, employees, contractors, agents, investors, or affiliates is a law firm, is licensed to practice law in any jurisdiction on your behalf, or is acting as your attorney. No attorney-client relationship, fiduciary relationship, or professional-advice relationship of any kind is created between you and Company by your use of, access to, or communication with the Service or its personnel.

4.2 We Are Not ATF, DOJ, FBI, or Any Regulator. Coreware AI, LLC is not affiliated with, endorsed by, or authorized to speak for the Bureau of Alcohol, Tobacco, Firearms and Explosives; the Department of Justice; the Federal Bureau of Investigation; the National Instant Criminal Background Check System; the Directorate of Defense Trade Controls; the Bureau of Industry and Security; the Federal Trade Commission; the Federal Communications Commission; any state attorney general; any state firearms bureau; any local licensing authority; or any court or tribunal.

4.3 We Are Not an FFL. Coreware AI, LLC does not hold a Federal Firearms License, does not engage in the business of dealing in firearms, does not manufacture or import firearms, does not conduct background checks, does not perform transfers, does not maintain your Bound Book / A&D Record on your behalf as a system of record, and does not act as your Responsible Person. Any assistance the Service provides with respect to Form 4473, the Bound Book / A&D Record, NICS, transfers, NFA items, or any other regulated activity is informational drafting assistance only and is subject to your independent verification and compliance.

4.4 Outputs Touching Firearms Law Are Informational Drafts Only. Any Output that discusses, summarizes, references, or generates content relating to any of the following is an informational draft only, is not legal advice, and must not be relied upon in place of qualified legal counsel and direct communication with the applicable regulator:

4.5 You Must Consult Counsel and the Regulator. You expressly acknowledge and agree that (a) for any question of law you must consult a licensed attorney qualified in the relevant jurisdiction; (b) for any question about ATF's current position, guidance, or enforcement posture you must contact ATF directly, including your Industry Operations Investigator or the Firearms and Explosives Industry Division; (c) laws, regulations, and enforcement priorities change frequently and without notice, and Outputs are not updated in real time; and (d) any reliance you place on an Output touching firearms law is at your sole risk.

4.6 No Compliance Certification. The Service does not certify, warrant, or guarantee the compliance of any Output with any law, regulation, ordinance, or platform policy. Any "compliance check," "policy check," "risk indicator," or similar feature is a heuristic aid to your independent review — not a substitute for it. See also Section 16.

4.7 State Variation. Firearms law varies dramatically by state and, in many cases, by county and municipality. The Service does not and cannot account for every jurisdictional nuance. An Output that is lawful in one jurisdiction may be unlawful in another. You are responsible for knowing and complying with the law of every jurisdiction where you do business, advertise, ship, transfer, or otherwise operate.

4.8 No Reliance. You agree not to rely on Outputs as legal advice, regulatory advice, tax advice, compliance advice, safety advice, or professional advice of any kind. Any decision you make in reliance on an Output is your decision alone.

5. User's Sole Responsibility for Compliance

USER BEARS SOLE, EXCLUSIVE, AND COMPLETE RESPONSIBILITY FOR ALL LEGAL, REGULATORY, AND CONTRACTUAL COMPLIANCE RELATING TO USER'S USE OF THE SERVICE AND ANY OUTPUT.

5.1 Firearms Laws and Regulations. You are solely responsible for compliance with all applicable federal, state, and local firearms laws and regulations, including without limitation: the Gun Control Act (18 U.S.C. Chapter 44); the National Firearms Act (26 U.S.C. Chapter 53); the implementing regulations at 27 CFR Parts 478 and 479; ATF Rulings, Open Letters, Industry Circulars, and other ATF guidance; recordkeeping requirements including the Firearms Acquisition and Disposition record; the transaction record requirements of Form 4473; NICS procedures; the Brady Handgun Violence Prevention Act; state assault-weapon and magazine-capacity laws; state permit-to-purchase and handgun-roster laws; red-flag and extreme-risk-protection-order laws; secure-storage laws; and county and municipal ordinances. Company does not, and shall not be construed to, monitor, verify, review, warrant, ensure, or advise on your compliance with any of the foregoing.

5.2 Advertising and Marketing Platform Policies. You are solely responsible for compliance with the acceptable-use policies, advertising policies, community guidelines, and firearms-specific policies of every Third-Party Platform on which you publish, post, advertise, or otherwise disseminate Outputs. These policies include, without limitation: Meta's Restricted Goods and Services policy; Google Ads' Dangerous Products or Services policy; TikTok's Community Guidelines and Advertising Policies; X's Sensitive Content policies; YouTube's Firearms Policy; Pinterest's Community Guidelines; Snapchat's advertising restrictions; and any other platform's rules that apply to firearms, ammunition, accessories, or related content. These policies change frequently and without notice, are enforced inconsistently, and are frequently more restrictive than applicable law. YOUR AD ACCOUNTS AND ORGANIC ACCOUNTS CAN BE SUSPENDED, DEMONETIZED, RESTRICTED, OR PERMANENTLY BANNED. THAT IS A RISK OF YOUR BUSINESS AND OF YOUR USE OF ANY MARKETING TOOL, INCLUDING THIS SERVICE. IT IS NOT OUR PROBLEM.

5.3 Electronic Communications Laws. You are solely responsible for compliance with laws governing electronic communications you send, including: the Telephone Consumer Protection Act (47 U.S.C. § 227) and its FCC implementing regulations including 47 CFR § 64.1200; carrier and CTIA rules for 10DLC SMS registration, brand registration, campaign registration, opt-in, opt-out, and quiet hours; the CAN-SPAM Act (15 U.S.C. §§ 7701 et seq.) and its FTC implementing regulations at 16 CFR Part 316 including physical-address and unsubscribe requirements; state "mini-TCPA" and consumer-communications statutes such as the Florida Telephone Solicitation Act and the Washington Commercial Electronic Mail Act; and any applicable requirements of the Electronic Communications Privacy Act. You are responsible for maintaining opt-in consent, honoring opt-outs, and observing quiet-hour and frequency limitations.

5.4 Consumer-Protection and Advertising Substantiation. You are solely responsible for the truth, non-deception, and substantiation of any advertising, marketing, or promotional Output you disseminate, including without limitation compliance with Section 5 of the FTC Act (15 U.S.C. § 45), the FTC Endorsement Guides (16 CFR Part 255), state consumer-protection and "UDAP" statutes, and any "made in USA" or country-of-origin claims.

5.5 Data-Protection and Privacy Laws. You are solely responsible for compliance with all applicable privacy and data-protection laws with respect to Customer Data and any Personal Data you upload, connect, or process through the Service, including without limitation the California Consumer Privacy Act/California Privacy Rights Act; the Virginia Consumer Data Protection Act; the Colorado Privacy Act; the Connecticut Data Privacy Act; the Utah Consumer Privacy Act; the Texas Data Privacy and Security Act; the Oregon Consumer Privacy Act; the Montana Consumer Data Privacy Act; the Iowa Consumer Data Protection Act; the Delaware Personal Data Privacy Act; the New Jersey Data Privacy Act; the Tennessee Information Protection Act; the Health Insurance Portability and Accountability Act ("HIPAA") to the extent applicable; the Gramm-Leach-Bliley Act to the extent applicable; the Children's Online Privacy Protection Act; and any successor or foreign laws. You are the "controller," "business," or equivalent responsible party with respect to Personal Data you provide, and Company is a "processor" or "service provider" as applicable.

5.6 Employment, Range Safety, and Physical-Premises Compliance. Any Output regarding hiring, employment, range operations, range safety, standard operating procedures, safety briefings, RSO duties, or physical premises is a starting draft only. You are solely responsible for compliance with the Occupational Safety and Health Act, EEOC guidance, Americans with Disabilities Act, state labor laws, state and local range regulations, environmental laws (including lead exposure and disposal), fire codes, and building codes.

5.7 Intellectual Property. You are solely responsible for ensuring that Outputs (including images and text) do not infringe the copyrights, trademarks, rights of publicity, or other intellectual-property rights of third parties. AI Systems may inadvertently reproduce protected material. You must review each Output for infringement before use.

5.8 Tax. You are solely responsible for the calculation, collection, reporting, and remittance of all sales, use, excise, and other taxes applicable to your business, including without limitation the Pittman-Robertson excise tax administered by the Alcohol and Tobacco Tax and Trade Bureau.

5.9 No Company Monitoring. Company has no obligation, and undertakes no obligation, to monitor, screen, review, edit, correct, verify, or moderate any Input or Output for compliance, accuracy, appropriateness, legality, or any other characteristic. The absence of monitoring is a feature of the Service, not a defect.

6. AI-Generated Content — Nature, Limitations, and Disclaimer

6.1 Nature of AI Outputs. Outputs are produced by probabilistic AI Systems that generate content by predicting statistically likely sequences of tokens or pixels. These systems do not "understand" the content they produce, do not verify facts, do not check citations, do not know current law, do not know your particular business, and do not know whether their output is true, safe, legal, or fit for any purpose.

6.2 Known Failure Modes. You acknowledge and accept that Outputs may, without limitation:

6.3 No Human Review Before Delivery. NO EMPLOYEE, CONTRACTOR, OR AGENT OF COMPANY REVIEWS ANY OUTPUT BEFORE IT IS DELIVERED TO YOU. If you want a human to review an Output, you must have your own qualified personnel or advisors review it before you rely on it. Company's product, engineering, or support personnel may review Outputs after the fact for quality-assurance, debugging, abuse-prevention, or safety-review purposes, subject to the Privacy Policy; such after-the-fact review does not constitute an approval, endorsement, or certification of any Output.

6.4 Model Changes. Company may change, upgrade, downgrade, deprecate, replace, or reroute the AI Systems that back the Service at any time, without notice. You should not assume that a prompt that produced a satisfactory Output today will produce a satisfactory Output tomorrow.

6.5 No Ownership Guarantee in Outputs. Because AI Systems may reproduce training data or produce content substantially similar to third-party works, and because the copyright status of AI-generated content is unsettled and varies by jurisdiction, Company makes no representation and no warranty that you will own or be able to claim copyright in any Output, that any Output is free of third-party claims, or that any Output can be registered with any intellectual-property office. See also Sections 9 and 12.

6.6 Verification Obligation. You expressly agree that you will independently verify — using competent human review, and where appropriate a licensed attorney, a licensed accountant, ATF, and/or other qualified professionals — the accuracy, legality, and platform-compliance of every Output before you publish, send, print, submit, or rely on it. Failure to do so is a breach of this Agreement and is at your sole risk.

7. License Grant; User Obligations; FFL Representation

7.1 License to Use the Service. Subject to your continuous compliance with this Agreement and payment of applicable Fees, Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license during the subscription term to access and use the Service and any documentation solely for your internal business purposes. All rights not expressly granted are reserved by Company. The Service is licensed, not sold.

7.2 License to Outputs. Subject to your compliance with this Agreement and the limitations in Section 6, Company assigns to you such rights as Company may have in the Outputs generated for your account, so that you may use them for your internal business purposes and for external publication. This assignment is provided AS IS and is expressly subject to (a) any residual rights of upstream AI model providers under their terms; (b) the possibility that Outputs contain material owned by third parties; and (c) the possibility that Outputs are not copyrightable at all under applicable law.

7.3 FFL and Related Representations. You represent, warrant, and covenant for the duration of this Agreement that: (a) if the business on whose behalf you act is engaged in the business of dealing in firearms, manufacturing firearms, importing firearms, or acting as a collector of curio and relic firearms, that business holds a valid, current, in-good-standing Federal Firearms License and all state and local licenses required for its operations; (b) you and your personnel are not prohibited persons under 18 U.S.C. § 922(g) or (n); (c) you and your business are not subject to any pending license-revocation proceeding or notice of proposed revocation; (d) you will not use the Service to engage in or facilitate any transaction that violates any federal, state, or local firearms law; and (e) you will promptly notify Company if any of the foregoing ceases to be true.

7.4 Acceptable Use. You will (a) use the Service in accordance with this Agreement and applicable law; (b) not attempt to circumvent, disable, or reverse-engineer any technical measure, rate limit, or safeguard; (c) not resell, rent, lease, sublicense, timeshare, or provide the Service as a service bureau to third parties, except as expressly authorized; (d) not scrape, crawl, or bulk-extract Outputs for the purpose of training a competing model; (e) not misrepresent Outputs as human-authored where such representation is required by law, platform policy, or professional standard; and (f) not use the Service to generate content that violates Section 8 (Prohibited Uses).

7.5 Personnel Compliance. You are responsible for the acts and omissions of your employees, contractors, agents, owners, principals, and any other person who accesses the Service through your account or your API credentials, as if such acts and omissions were your own.

8. Prohibited Uses

YOU MAY NOT USE THE SERVICE FOR ANY OF THE FOLLOWING. THIS IS A NON-EXHAUSTIVE LIST. THE FACT THAT AN AI SYSTEM PRODUCES CONTENT WHEN PROMPTED DOES NOT MAKE SUCH USE LAWFUL OR PERMITTED.

8.1 Consequences of Prohibited Use. Any prohibited use is a material breach. Company may, without prior notice and in its sole discretion, suspend or terminate your access; refuse to generate or deliver an Output; delete Inputs or Outputs; preserve records for investigation; report the activity to law enforcement, ATF, or a Third-Party Platform; and pursue all available legal and equitable remedies. You remain liable for all Fees accrued prior to termination and for indemnification under Section 14.

9. User Content, Data, and Data Rights

9.1 Ownership of Customer Data. As between you and Company, you retain all right, title, and interest in and to Customer Data. Company claims no ownership of Customer Data.

9.2 License to Process. You grant Company a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, adapt, and process Customer Data solely as necessary to provide, secure, and improve the Service, prevent abuse, respond to support requests, and comply with law. This license terminates on account termination, subject to (a) Company's right to retain backups for a commercially reasonable period; (b) Company's right to retain de-identified and/or aggregated data indefinitely; and (c) any retention obligations under law.

9.3 Your Representations. You represent and warrant that (a) you have all rights, consents, licenses, and lawful bases necessary to upload, connect, and have Company process Customer Data (including Personal Data of your customers, employees, and prospects); (b) Customer Data does not infringe any third-party right; (c) Customer Data is not subject to any obligation or restriction that would prevent Company's processing under this Agreement; and (d) Customer Data does not include the categories of sensitive data prohibited by Section 8, except through channels the Service expressly designates for that purpose.

9.4 Roles Under Privacy Law. With respect to Personal Data included in Customer Data, you are the "controller," "business," or equivalent responsible party, and Company acts as your "processor" or "service provider," processing Personal Data solely on your documented instructions in accordance with this Agreement, the Privacy Policy, and any Data Processing Addendum entered between the parties. YOU ARE RESPONSIBLE FOR OBTAINING ALL REQUIRED CONSENTS FROM DATA SUBJECTS, INCLUDING FOR SMS AND EMAIL MARKETING.

9.5 Integrations You Connect. If you authorize the Service to connect to a Third-Party Platform (e.g., POS, e-bound-book, calendar, email provider, SMS aggregator, social media, ad networks), you authorize Company to access and process data from that Third-Party Platform on your behalf, and you represent that you have full authority and all consents necessary to grant such access.

9.6 Backups; No Warranty of Preservation. Company maintains commercially reasonable backup practices but does not guarantee against loss of Customer Data. You are responsible for maintaining your own backups of critical data.

9.7 No Regulated System of Record. Notwithstanding anything to the contrary, the Service is not a system of record for the Bound Book / A&D Record, Form 4473, NICS submissions, transfer records, or any other ATF-required record. You must maintain your regulated records in an ATF-approved system and format. Any storage of such data within the Service is convenience-only and does not satisfy your recordkeeping obligations.

10. AI Training and Service Improvement

10.1 Use of Inputs and Outputs for Service Improvement. To operate, secure, and improve the Service — including quality assurance, safety review, abuse prevention, evaluation, model fine-tuning, prompt-template refinement, and development of new features — Company may process Inputs, Outputs, metadata, usage telemetry, and error reports ("Improvement Data"). Improvement Data is handled as described in the Privacy Policy.

10.2 Aggregated and De-identified Data. Company may generate aggregated, statistical, and de-identified data derived from your use of the Service and may use such data for any lawful purpose, including publishing benchmarks, improving the Service, and marketing. Company will not re-identify such data.

10.3 Opt-Out of Training. Where offered, you may opt out of the use of your Inputs and Outputs for model-training purposes via account settings or by written notice to aaron.weinstein@coreware.com. Opt-out does not affect Company's use of Improvement Data for security, abuse-prevention, debugging, quality assurance, safety review, and other operational purposes, or its use of aggregated and de-identified data.

10.4 Third-Party Model Providers. Inputs and, in some cases, Outputs are transmitted to third-party AI model providers to generate Outputs. Such providers act as sub-processors under contractual data-protection commitments and, in most cases, do not use API traffic for model training; however, their policies are their own and may change. You should not submit sensitive personal information, regulated records, trade secrets, or privileged material through the Service unless you have independently confirmed that such use is consistent with your obligations. See Sections 5, 8, and the Privacy Policy.

11. Third-Party Platforms, Integrations, and Vendors

11.1 Third Parties Are Not Company. Third-Party Platforms — including Meta, Google, TikTok, X, YouTube, Pinterest, LinkedIn, Snapchat, email service providers, SMS aggregators and carriers, payment processors, POS vendors, e-bound-book vendors, calendar services, analytics providers, and AI model providers — are independent third parties. Company does not operate, control, endorse, or take responsibility for any Third-Party Platform, its content, its acts or omissions, its policies, its uptime, its data practices, its pricing, or its API changes.

11.2 Your Direct Relationship. Your use of a Third-Party Platform is subject to that platform's own terms of service, privacy policy, and other agreements, which form a direct relationship between you and that platform. You are solely responsible for reading, understanding, and complying with those terms. To the extent Third-Party Platform terms conflict with Company's practices or the capabilities of the Service, that is a matter between you and the platform.

11.3 Account Actions by Third-Party Platforms. Third-Party Platforms may, in their sole discretion and without notice, restrict, suspend, or permanently ban your account; reject, remove, or demonetize your content; reject ads; impose new firearms-related restrictions; or otherwise take adverse action. COMPANY IS NOT LIABLE FOR ANY SUCH ACTION, WHETHER OR NOT THE ACTION RESULTS FROM AN OUTPUT GENERATED BY THE SERVICE.

11.4 API and Integration Changes. Third-Party Platforms may change or discontinue their APIs, terms, rate limits, data availability, or firearms-related policies at any time, which may impair or eliminate an integration. Company is not liable for any such change and has no obligation to maintain any specific integration.

11.5 Data From Integrations. Data pulled from a Third-Party Platform is provided "as is," and Company does not warrant its accuracy, completeness, timeliness, or fitness. Your reliance on integration data is at your sole risk.

11.6 Payment Processors. Payment for the Service is processed by third-party payment processors. Your relationship with the payment processor is governed by that processor's terms; Company does not store full payment-card numbers and is not a party to that relationship.

12. DISCLAIMER OF WARRANTIES

THIS SECTION 12 IS A CONSPICUOUS DISCLAIMER OF WARRANTIES. READ IT CAREFULLY.

12.1 AS IS / AS AVAILABLE. THE SERVICE, THE ACTION LIBRARY, THE AI SYSTEMS, ANY DOCUMENTATION, AND ALL OUTPUTS ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, ERRORS, AND OMISSIONS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

12.2 DISCLAIMER OF ALL WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY, ON BEHALF OF ITSELF AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND SUB-PROCESSORS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN THE TRADE.

12.3 SPECIFIC DISCLAIMERS. WITHOUT LIMITING THE FOREGOING, COMPANY DOES NOT WARRANT AND SPECIFICALLY DISCLAIMS THAT:

12.4 NO ADVICE. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COMPANY OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY, LEGAL ADVICE, PROFESSIONAL ADVICE, OR OTHER RELATIONSHIP NOT EXPRESSLY STATED IN THIS AGREEMENT.

12.5 STATE VARIATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

13. LIMITATION OF LIABILITY

THIS SECTION 13 IS A CONSPICUOUS LIMITATION OF LIABILITY. READ IT CAREFULLY. IT LIMITS THE AMOUNT COMPANY WILL PAY YOU AND EXCLUDES BROAD CATEGORIES OF DAMAGES ENTIRELY.

13.1 EXCLUSION OF INDIRECT AND CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUB-PROCESSORS BE LIABLE UNDER ANY THEORY OF LAW OR EQUITY (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE, PRODUCT LIABILITY, MISREPRESENTATION, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, MULTIPLE, ENHANCED, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR:

The foregoing exclusion applies even if the damages were foreseeable and even if Company was advised of the possibility of such damages.

13.2 CAP ON DIRECT DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF COMPANY AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND SUB-PROCESSORS TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE SERVICE, OR ANY OUTPUT — WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE, AND WHETHER FOR A SINGLE CLAIM OR ALL CLAIMS IN THE AGGREGATE — SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO COMPANY FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100.00). MULTIPLE CLAIMS DO NOT EXPAND THIS CAP.

13.3 SPECIFIC EXCLUSIONS — FIREARMS-INDUSTRY RISKS. WITHOUT LIMITING SECTIONS 13.1 OR 13.2, YOU EXPRESSLY AGREE THAT COMPANY IS NOT LIABLE FOR: (A) ATF AUDITS, INSPECTIONS, WARNING LETTERS, WARNING CONFERENCES, NOTICES OF REVOCATION, PROCEEDINGS TO REVOKE, OR REVOCATION OF AN FFL; (B) DENIAL, SUSPENSION, OR NON-RENEWAL OF ANY STATE OR LOCAL FIREARMS LICENSE OR PERMIT; (C) CRIMINAL INVESTIGATION, INDICTMENT, PROSECUTION, OR CONVICTION; (D) CIVIL PENALTIES, ADMINISTRATIVE PENALTIES, OR CONSENT DECREES; (E) FINES, FORFEITURES, AND SEIZURES; (F) PLATFORM ACCOUNT SUSPENSIONS, BANS, OR STRIKES; (G) LOST AD SPEND OR LOST MERCHANT-PROCESSING RELATIONSHIPS; (H) PRIVATE LITIGATION BY CUSTOMERS, EMPLOYEES, OR THIRD PARTIES; (I) BODILY INJURY, PROPERTY DAMAGE, OR DEATH — INCLUDING RANGE INCIDENTS; OR (J) ANY OTHER LOSS OR CLAIM ARISING FROM YOUR USE OF THE SERVICE OR ANY OUTPUT.

13.4 BASIS OF THE BARGAIN. YOU ACKNOWLEDGE THAT THE FEES CHARGED BY COMPANY REFLECT, AND ARE ONLY COMMERCIALLY REASONABLE BECAUSE OF, THE ALLOCATION OF RISK EFFECTED BY SECTIONS 12, 13, AND 14. THESE LIMITATIONS FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13.5 CARVE-OUTS AS REQUIRED BY LAW. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including for gross negligence, willful misconduct, fraud, or death or personal injury caused by negligence where non-excludable under applicable law. Where any exclusion or limitation is held unenforceable, the exclusion or limitation applies to the maximum extent permitted, and the remaining provisions of this Agreement remain in full force.

13.6 Time-Limited Claims. Any claim arising out of or related to this Agreement or the Service must be brought within one (1) year after the cause of action accrues, or such claim is permanently barred, to the maximum extent permitted by applicable law.

14. INDEMNIFICATION BY USER

THIS SECTION 14 REQUIRES YOU TO PAY FOR AND DEFEND COMPANY AGAINST CERTAIN CLAIMS. READ IT CAREFULLY.

14.1 Scope. To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Company and its affiliates and each of their respective officers, directors, employees, contractors, agents, licensors, service providers, and successors and assigns (collectively, the "Indemnified Parties") from and against any and all claims, actions, suits, investigations, proceedings, demands, losses, damages, fines, penalties, judgments, settlements, and reasonable costs and expenses (including reasonable attorneys' fees, expert fees, and court costs) (collectively, "Losses") arising out of or related to:

14.2 Procedure. Company will (a) promptly notify you of any claim covered by Section 14.1 (provided that delay in notice will not relieve you of your obligations except to the extent materially prejudiced); (b) allow you to control the defense with counsel of your choosing, provided such counsel is reasonably acceptable to Company and, in the case of any claim involving regulatory investigation, has demonstrated regulatory experience; and (c) reasonably cooperate at your expense. You will not settle any claim without Company's prior written consent if the settlement (i) imposes any obligation, restriction, or admission on any Indemnified Party, (ii) does not include a full release of the Indemnified Parties, or (iii) affects Company's rights under this Agreement. Company may participate in the defense at its own expense with counsel of its choosing.

14.3 Assumption. Company reserves the right, at your expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate as reasonably requested.

14.4 No Limit From Sections 12 and 13. The indemnification obligations in this Section 14 are not subject to the disclaimers or limitations in Sections 12 or 13.

15. ASSUMPTION OF RISK — HIGHLY REGULATED INDUSTRY

15.1 Acknowledgment. You expressly acknowledge and agree that: (a) the business of manufacturing, dealing in, transferring, importing, exhibiting, training on, or operating a range with firearms and ammunition is one of the most heavily regulated activities in the United States; (b) any tool you use in that business — including the Service — necessarily carries operational, reputational, regulatory, and litigation risk; (c) you have independently evaluated whether the Service is appropriate for your business; and (d) you assume all such risks in connection with your use of the Service and any Output.

15.2 Firearms Industry Volatility. You further acknowledge that platform policies, insurance markets, payment processors, banking relationships, ad platforms, and state and local law affecting the firearms industry change frequently, are enforced inconsistently, and may be applied retroactively. You assume the risk that the Service's Outputs may be affected by, or may fail to reflect, any such change.

15.3 Range Safety and Bodily Harm. You acknowledge that firearms and ranges carry inherent risks of bodily injury and death. The Service is not a range-safety product. Any Output regarding range procedures, safety briefings, RSO duties, or emergency response is a starting draft only and must be reviewed, adapted, and approved by your own qualified safety personnel.

16. Compliance Features Are Heuristic Aids Only

16.1 Heuristic Nature. Any feature of the Service labeled as, or that operates as, a "compliance check," "policy check," "state override," "platform-policy check," "disclaimer generator," "age gate check," "TCPA / 10DLC / CAN-SPAM helper," "risk indicator," or similar (each, a "Compliance Feature") is a heuristic aid designed to surface commonly recognized risks. Compliance Features are not verified legal review, are not guaranteed to be accurate or current, and may fail to flag violations or may flag lawful content.

16.2 No Certification. A "pass," "green," "OK," or similar indication from a Compliance Feature is not a certification, approval, or safe harbor. A "fail," "red," "warning," or similar indication is not an assertion of wrongdoing. You are solely responsible for the compliance of your Outputs and of your business practices.

16.3 State-Specific Rules. State-specific rules embedded in the Service reflect Company's non-exhaustive summarization of law at a point in time and may be incomplete, out-of-date, or wrong. Use them as a starting point, not as the final word.

17. Human Review Requirement

17.1 Contractual Obligation. As a material term of this Agreement, you agree to cause a qualified human being — with sufficient knowledge of firearms law generally applicable to your business, of applicable state and local law, and of applicable Third-Party Platform policies — to review each Output before it is published, sent, posted, printed, submitted, filed, or otherwise relied upon.

17.2 Regulated Records. In no event will you submit AI-generated content as a regulated record without human completion, verification, and, where required, attestation. This includes without limitation entries in the Bound Book / A&D Record, entries on Form 4473, NICS submissions, and applications or filings with ATF or any other regulator.

17.3 Sensitive Communications. For any consumer communication touching NICS delays or denials, firearm safety, criminal history, protection orders, or similar sensitive matters, you will apply enhanced human review and, where appropriate, review by qualified counsel.

18. Payment, Subscription, Overages, and Refunds

18.1 Fees. You will pay all Fees set forth in your order form or on the Company pricing page in effect at the time of purchase. All Fees are in U.S. dollars unless otherwise specified. Fees are non-cancellable and non-refundable except as expressly stated in this Agreement or as required by applicable law.

18.2 Auto-Renewal. Subscriptions renew automatically for successive periods of the same length as the initial term at the then-current pricing, unless you cancel prior to the renewal date through account settings or by written notice to aaron.weinstein@coreware.com. You authorize Company (and its payment processor) to charge your payment method on each renewal.

18.3 Usage-Based Fees and Overages. Certain features (including generation credits, image outputs, video outputs, premium models, and additional users) may incur usage-based fees or overages beyond your subscription tier. You are responsible for monitoring your usage. Overage amounts will be invoiced or charged as they accrue.

18.4 Taxes. Fees are exclusive of applicable taxes. You are responsible for all taxes associated with your purchase and use of the Service, other than taxes based on Company's net income.

18.5 Late Payment. Amounts not paid when due will accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Company may suspend the Service for non-payment after five (5) days' notice.

18.6 Refunds. Except where required by applicable non-waivable consumer-protection law, all Fees are non-refundable, including on early termination, suspension for breach, or non-use.

18.7 Price Changes. Company may change Fees on thirty (30) days' notice, effective at the next renewal.

18.8 Free Trials and Promotions. Free trials and promotional offers may have additional terms disclosed at the time of offer, including automatic conversion to a paid subscription at the end of the trial period. You may cancel prior to conversion.

19. Term, Suspension, and Termination

19.1 Term. This Agreement commences on your acceptance and continues until terminated as provided herein. Your subscription term is set forth on your order form or in your account.

19.2 Termination for Convenience by You. You may terminate your subscription at any time via account settings or by written notice to aaron.weinstein@coreware.com, effective at the end of the then-current billing period. Fees for the current period are not refundable.

19.3 Suspension and Termination by Company. Company may suspend or terminate your access to the Service, or any portion thereof, at any time and without prior notice: (a) if you breach this Agreement, including any prohibited use; (b) if Company reasonably believes suspension is necessary to protect the Service, other users, third parties, or the public; (c) if Company reasonably believes the account is being used to facilitate unlawful activity; (d) if required by law or a Third-Party Platform; or (e) for convenience, on notice.

19.4 Effect of Termination. Upon termination: (a) your license to use the Service ends; (b) Company may delete Customer Data in accordance with the Privacy Policy and applicable retention policy; (c) all Fees accrued up to the effective date of termination remain payable; (d) all provisions that by their nature should survive will survive (including Sections 4, 5, 6, 8, 9.7, 10.2, 11, 12, 13, 14, 15, 20, 21, 25, and 28); and (e) you remain responsible for anything you did with any Output prior to termination.

19.5 Data Export. Subject to your payment of amounts due and Company's commercially reasonable procedures, Company will provide you a reasonable opportunity to export Customer Data for up to thirty (30) days after termination, after which Company has no obligation to retain Customer Data.

20. Account Security; Responsibility for Personnel

20.1 Credentials. You are responsible for maintaining the confidentiality of your account credentials and API keys and for all activity that occurs under your account, whether or not authorized by you. You will use strong passwords, enable multi-factor authentication where offered, and not share credentials.

20.2 Personnel. You are responsible for the acts and omissions of all users you invite or authorize, including your owners, principals, managers, desk staff, RSOs, gunsmiths, contractors, marketing agencies, and any other person with access to your account, as if such acts and omissions were your own. This expressly includes their generation, publication, and dissemination of Outputs.

20.3 Notice of Compromise. You will promptly notify Company at aaron.weinstein@coreware.com of any actual or suspected unauthorized access to your account.

21. DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER; JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

21.1 Governing Law. This Agreement, and any dispute arising out of or related to this Agreement or the Service, is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

21.2 Informal Resolution. Before initiating arbitration, the parties will attempt in good faith to resolve any dispute informally by written notice to the other party (to aaron.weinstein@coreware.com for Company) describing the dispute, the relief sought, and a reasonable proposal for resolution. The parties will confer for at least thirty (30) days before commencing arbitration.

21.3 Binding Arbitration. Except as set forth in Section 21.6, all disputes will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer-Related Disputes. The arbitration will be conducted by a single arbitrator in Miami-Dade County, Florida, or, at your election, by video conference. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

21.4 Class Action Waiver. YOU AND COMPANY EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT SOLELY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN CLAIMS AND MAY NOT AWARD RELIEF TO OR AGAINST ANY PERSON OTHER THAN THE PARTIES.

21.5 Jury Trial Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND COMPANY EACH WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE.

21.6 Exceptions. Notwithstanding Section 21.3: (a) either party may bring an individual action in small-claims court for disputes within that court's jurisdiction; (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or account security; and (c) claims that cannot be arbitrated as a matter of law may proceed in court in Miami-Dade County, Florida.

21.7 Time Limit on Claims. As set forth in Section 13.6, any claim must be brought within one (1) year after the cause of action accrues or is permanently barred.

21.8 Opt-Out of Arbitration. You may opt out of this Section 21 by sending written notice to aaron.weinstein@coreware.com with the subject line "Arbitration Opt-Out" within thirty (30) days after you first accept these Terms. The notice must include your name, account email, and a clear statement that you wish to opt out. Opting out does not affect any other portion of this Agreement.

21.9 Severability of Arbitration Terms. If any portion of this Section 21 is held unenforceable, the remaining portions remain in effect, except that if the Class Action Waiver is held unenforceable as to any particular claim, that claim (and only that claim) will proceed in court rather than in arbitration.

22. Export Control and Sanctions; ITAR/EAR Acknowledgment

22.1 Compliance. You will comply with all applicable U.S. and foreign export control and sanctions laws and regulations, including without limitation the Arms Export Control Act; the International Traffic in Arms Regulations ("ITAR", 22 CFR Parts 120–130); the Export Administration Regulations ("EAR", 15 CFR Parts 730–774); and the sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAC").

22.2 Restrictions. You will not, and will not permit any user of your account to, (a) access or use the Service from any jurisdiction subject to comprehensive U.S. sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, Luhansk, and Zaporizhzhia and Kherson regions of Ukraine); (b) transmit through the Service any "technical data" or "defense article" controlled under the ITAR without a license or applicable exemption; (c) provide access to any person on the OFAC Specially Designated Nationals list or any other U.S. Government restricted-party list; or (d) use the Service to arrange, broker, or facilitate any transaction prohibited by U.S. export control or sanctions laws.

22.3 ITAR Acknowledgment. You acknowledge that firearms manufactured for commercial sale are generally controlled under the EAR (Category 0), not the ITAR, as of the 2020 U.S. Munitions List revisions; however, the classification of specific items, technical data, technologies, and services is fact-specific and subject to change. You are solely responsible for classification and licensing determinations. Do not upload or discuss controlled technical data in the Service unless you have confirmed that such use is permissible.

23. Age and Capacity (21+)

23.1 Age Requirement. The Service is intended solely for use by persons who are at least twenty-one (21) years of age. This age requirement reflects the regulated nature of the firearms industry and applicable platform-policy age gating for firearms-related content. You represent that you meet this requirement and that any user you authorize meets this requirement.

23.2 No Minors. The Service is not directed to and may not be used by minors. Company does not knowingly collect Personal Data from minors. See the Privacy Policy for additional information.

24. Confidentiality

24.1 Definition. Each party may disclose Confidential Information to the other. Confidential Information includes, without limitation, technical information about the Service, business plans, pricing, security controls, and non-public product roadmaps. Customer Data is Customer's Confidential Information.

24.2 Obligations. The receiving party will (a) use Confidential Information only to exercise its rights and perform its obligations under this Agreement; (b) protect Confidential Information with the same degree of care it uses to protect its own confidential information of similar nature, but not less than reasonable care; and (c) disclose Confidential Information only to its personnel with a need to know who are bound by confidentiality obligations no less protective.

24.3 Exceptions. Confidential Information does not include information that (a) is or becomes generally known to the public through no fault of the receiving party; (b) was known to the receiving party prior to disclosure without a duty of confidentiality; (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is rightfully obtained from a third party not under a duty of confidentiality. The receiving party may disclose Confidential Information as required by law or valid legal process, provided that, where not prohibited, it provides the disclosing party with prior notice and cooperates in seeking protective treatment.

24.4 Duration. Confidentiality obligations survive termination for a period of five (5) years, except that trade-secret obligations survive as long as the information remains a trade secret under applicable law.

25. Force Majeure

25.1 Excused Performance. Except for payment obligations, neither party is liable for any delay or failure to perform caused by a force-majeure event beyond that party's reasonable control, including without limitation acts of God; natural disasters; fire; flood; earthquake; extreme weather; pandemic or epidemic; war, terrorism, riot, or civil unrest; strikes or labor disputes; governmental action, embargo, or sanction; failure of the internet or a third-party service provider; failure of an AI model provider; failure of a Third-Party Platform's API; utility or telecommunications failures; and cyber attacks (including denial-of-service, ransomware, and supply-chain attacks).

26. Feedback; Suggestions

26.1 Assignment of Feedback. You may from time to time provide Company with feedback, suggestions, ideas, bug reports, or other input regarding the Service ("Feedback"). You hereby grant Company a perpetual, irrevocable, royalty-free, worldwide, fully sublicensable and transferable license to use, reproduce, modify, publish, distribute, and exploit Feedback for any purpose, commercial or otherwise, without any obligation, attribution, or compensation. Company owns all Feedback and any resulting improvements to the Service. You waive all moral rights in Feedback to the maximum extent permitted by law.

27. Publicity and Logo Use

27.1 Optional Use. During your subscription, Company may identify you as a customer and use your name and logo in customer lists and marketing materials, subject to your reasonable trademark-usage guidelines. You may opt out of publicity use at any time by written notice to aaron.weinstein@coreware.com. Any customer testimonial or case study involving you requires your prior written consent.

28. Survival; Severability; Entire Agreement; No Waiver; Assignment

28.1 Survival. Sections that by their nature should survive termination will survive, including Sections 4 (Not Legal Advice), 5 (User's Sole Responsibility), 6 (AI Disclaimer), 8 (Prohibited Uses), 9.7 (No Regulated System of Record), 10.2 (Aggregated Data), 11 (Third-Party Platforms), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 15 (Assumption of Risk), 18 (Payment, for amounts accrued), 20.2 (Personnel), 21 (Dispute Resolution), 22 (Export), 24 (Confidentiality), 26 (Feedback), and this Section 28.

28.2 Severability. If any provision of this Agreement is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to render it enforceable, or if it cannot be so modified it will be severed, and the remaining provisions will remain in full force. The parties intend that the disclaimers, limitations of liability, indemnifications, and dispute-resolution provisions be enforced to the MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

28.3 Entire Agreement. This Agreement, together with the Privacy Policy, any DPA, any supplemental terms, and any executed order form, is the entire agreement between the parties regarding the Service and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

28.4 No Waiver. No waiver of any provision will be effective unless in writing and signed by the waiving party. Company's failure to enforce any provision is not a waiver of the right to enforce it later.

28.5 Assignment. You may not assign this Agreement, in whole or in part, without Company's prior written consent, and any purported assignment without consent is void. Company may freely assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, or otherwise on notice.

28.6 Relationship of the Parties. The parties are independent contractors. This Agreement does not create a partnership, joint venture, agency, franchise, employment, or fiduciary relationship. Neither party has authority to bind the other.

28.7 No Third-Party Beneficiaries. Except for the Indemnified Parties in Section 14, this Agreement does not create any third-party beneficiary rights.

28.8 Headings. Section headings are for convenience only and do not affect interpretation.

28.9 Interpretation. "Including" and "such as" are interpreted expansively ("including without limitation"). References to a statute or regulation include amendments and successor provisions.

29. Contact and Notices

29.1 Notices to Company. Legal notices to Company must be sent to Coreware AI, LLC, 215 NW 24th St, Suite 700, Miami, FL 33127, Attn: Legal, with a copy to aaron.weinstein@coreware.com. Notices are effective upon receipt.

29.2 Notices to You. Notices to you may be sent to the email address on your account or delivered via in-product notification, and are effective on transmission.

29.3 Support. General questions may be directed to aaron.weinstein@coreware.com. Company does not provide legal advice; support responses are informational only.

30. State-Specific Addenda

30.1 General. Some states restrict certain contractual disclaimers, limitations, or waivers. Where any provision of this Agreement is limited by the law of your state, it applies to the MAXIMUM EXTENT PERMITTED BY that state's law and the remainder of the Agreement remains in full force. Non-waivable statutory rights are not waived.

30.2 California. California Civil Code § 1542 provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." To the maximum extent permitted, you waive the protection of § 1542 and any similar law in another jurisdiction with respect to any release granted in this Agreement. Under California Civil Code § 1789.3, California users may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834 or (800) 952-5210.

30.3 New Jersey. Certain provisions of this Agreement may be modified as required by the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act ("TCCWNA"), N.J.S.A. 56:12-14 et seq. Nothing in this Agreement waives non-waivable rights under TCCWNA or other New Jersey consumer-protection law.

30.4 Massachusetts and Connecticut. Consumers in these states retain any non-waivable rights under state consumer-protection statutes, including Mass. Gen. Laws Ch. 93A and Conn. Gen. Stat. § 42-110b.

30.5 Other Jurisdictions. Users outside the United States acknowledge that the Service is provided from the United States and that they are responsible for compliance with local law, including any restriction on the use of AI systems in their jurisdiction.

31. ACKNOWLEDGMENT AND E-SIGN ACCEPTANCE

BY CHECKING THE ACCEPTANCE BOX, CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING THE SERVICE, I ACKNOWLEDGE AND AGREE THAT:

☐ I HAVE READ AND AGREE TO THE TERMS OF SERVICE AND PRIVACY POLICY.